information while in our possession and make corrections if necessary. You have the right to lodge a complaint
information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise
information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise
data systems and providing support to relevant departments and stakeholders with creating custom reporting
and/or the software testing phases. Enhances department and organization reputation by accepting ownership
existing systems at a technical level development of services, reports, and applications. To provide 2nd and support, to reduce costs associated with external service consultants. KEY REQUIREMENTS FOR THE POSITION:
of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. The years' experience delivering Network Security Services in a customer environment. Excellent Communication clients and client end-users in support of the Service Delivery Manager. Liaises with 3rd party vendors escalated incidents, problems and queries. Maintains service and quality levels according to of the company
other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors errors before they impact a client's service Provides Assistance to L1 Security Engineers for better initial journey Moderate level years of relevant managed services experience handling cross technology infrastructure level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Infrastructure Cloud Networking Cloud Security Cloud Services Management Computing Database Tuning Data Networking
Technical Services Representative – Durban
An Industry leader in Industrial Upper Highway Area has a vacancy for a Technical Services Representative
Main Requirement
such as CCTV, Access control and Telephony VOIP services. This is a full-time on-site role for a IT Support technical issue resolution Excellent customer service and communication skills Able to work well under