team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing needs. Address performance issues and implement corrective action plans when necessary. Identifying issues
quality manuscripts to the public and other departments.
Continuous improvement - Design, code, debug and correct programs to ensure business requirements are met customer-centricity - Maintain a high level of impact on other departments to support improved delivery - Continually increase client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate disciplines when participating in projects - Represent department or project on appropriate committees related of multiple projects -Design, code, debug and correct programs to ensure business requirements are met;
undertake the following in the technical support department: Technical support is primarily DF products, Products Training of dealers and end users on the correct usage of the company's automation equipment Filter
and Project process methodologies into the IS Department and greater business. Work closely with the software leveraging the benefits of technology to deliver services and solutions Drive continuous improvement of business/department objectives (Solution design)
Continuous improvement - Design, code, debug and correct programs to ensure business requirements are met customer-centricity - Maintain a high level of impact on other departments to support improved delivery - Continually increase client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate disciplines when participating in projects - Represent department or project on appropriate committees related of multiple projects -Design, code, debug and correct programs to ensure business requirements are met;
expertise of an IT Manager to manage the department and deliver IT services (3 Years in a managerial / Senior
/>COBIT 2019
3 years exp as an IT Manager or Service Delivery Manager
3 years of exp managing teams
individuals
3 years of exp in managing vendor/service provider relationships
3 years of exp in managing
develop your career? Our Cape Town Operations department is looking to add an SQL Database Administrator Sable International offers innovative professional services to international citizens. We create tailor-made something that sets us apart from other professional services firms. Among other tasks, your main responsibilities by the business units. Analysing, solving, and correcting any database issues in real-time. Performing disciplines and tools (SSIS) and SQL Server reporting services (SSRS) Have experience creating and deploying