contact centre that specialises in the fields of customer experience, sales and administration in the B2C several leading blue chip companies to optimise service, support and sales. Collaboration is at the core cohesive team. ELS is part of the Morvest Group which services clients globally. Our objective is to support play a pivotal role in providing exceptional customer service and support to cat and dog owners, breeders Assist with Registration and Membership Promote Services Address Breed-Specific Inquiries Query resolution
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner manner. Liaise with internal Departments to resolve issues/queries Maintain operations by following policies working as a team effort to maintain high levels of service. Support the management structure and carry out
position to draft and bring review applications at the Labour Courts and oppose them. Must be able to draft own
following:
ensure that the business unit achieves maximum customer service and revenue KEY RESULT AREA PERFORMANCE STANDARDS/INDICATORS into Cargo Wise Send booking confirmations to customer Monitor booking placed, confirm cargo is on the bills prior to sending to customer and get draft confirmation from the customer · On vessel sailing check SOB details and confirm to customer Get release documentation from the customer Request for shipment release sheet. Obtain invoices/costs from all the relevant service providers, ensuring that the invoices are checked
responsible for:
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing the Compliance Department for authorisation. Assisting the Service Centre department with the opening Provide assistance and support to the Customer Service Department. Perform all other duties as required
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful development and support teams; Make recommendations for service improvement plans, and ensure actions are followed Deputy Director: IT Strategic Support and Client Service to advance the University's strategic objectives Effectively manage staff to delivering IT training service to users; Ensure that individual performance measures/agreements with other teams to ensure dialogue between departments; Build and maintain strong and productive relationship
Placements and this global payroll services provider is looking for a Labour Relations Specialist to join their Placements and this global payroll services provider is looking for a Labour Relations Specialist to join their role with proven labour experience from IR / Training / HR / Legal Labour / Labour Relations Experience
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)