iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Lead the support groups in providing support services, reporting on performance of the team against Provide Tier 1 support for Voice technologies, IP services and transport technologies. Resolve all technical Desire and commitment to providing exceptional service to customers Self Management Time management skills
Area: Menlyn Maine, Pretoria
Role:
standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible a track record of delivering results in client services, we invite you to join our team and be part of sustainable departments Demonstrated ability to drive revenue and manage client service contracts Minimum client service operations, including end-user devices (printing, laptops, desktops, managed service desk
looking for a Head Service Manager who can; but not limited to; develop support service management, develop
qualification/certification
At least 5 yearsexperience in a Service management environment
Experience working
HVAC, Fire and Wet Services Specialists seek experienced Regional Project Manager for the WC Region Project required, Experience in fire protection, HVAC, Wet Services, good budgeting, planning, and organizing skills
recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The cost effective management of IT Incidents and service requests from end to end point of view and to provide provide dynamic IT Support within the agreed Service Promise. Job Objectives Providing telephonic and track all incidents and service requests Taking ownership of incident and Service request from initiation
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To own stakeholder relationships and service delivery for commercial and technical systems within
compliant).
Provide specialist support for IM service specialists regarding AD (Active Directory), Antivirus
"healthy."
Own a monthly, global service delivery review with the relevant vendors, with
or exceeding their contractual commitments for services and projects, including those delivered directly
and procedures for recovering data and restoring services in the event of a server failure or other catastrophic
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and