client complaints Managing of complaints end-to-end Direct communication (telephonic and/or other) to keep alerts Create a tracking system to assess which channels have been used to resolve complaints Monitor number
providing support and resolving queries via multiple channels including phone, email, social media, and live customer inquiries through various communication channels. Problem Resolution: Identify customer needs
providing support and resolving queries via multiple channels including phone, email, social media, and live customer inquiries through various communication channels. Problem Resolution: Identify customer needs
combination of face-to-face, telephonic and digital channels Develop strong and trusted relationships with accept online applications. We do not consider direct applications via Whatsapp or email. The final remuneration
combination of face-to-face, telephonic and digital channels Develop strong and trusted relationships with accept online applications. We do not consider direct applications via Whatsapp or email. The final remuneration
deliver unparalleled customer service in an omni-channel environment.
Your responsibilities
resolving queries logged by customers across all channels (social media, website, email, telephonic, E-com
complaints across all communication and sales channels.
overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding efficiently. Customer Support: Work with all inbound channels to address customer queries and issues promptly
overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding efficiently. Customer Support: Work with all inbound channels to address customer queries and issues promptly
the phone, or through electronic communication channels Assist customers with inquiries, concerns, and
Group and COD accounts through the respective channels. Manage the accurate and timeous receipt and processing