Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven
team
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
Technology (NQF level 5)
engineering. You will be deeply involved in both the Discovery and Delivery phases of the product development
engineering. You will be deeply involved in both the Discovery and Delivery phases of the product development
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
Management Team, Merchants Department, Impacted Call Centre Agents.
company's vision. Unleash Your Superpowers in the Discovery Phase: Customer Whisperer: Immerse yourself in to a role that defines your career trajectory. Discovery Phase Expertise: Immerse yourself in a role that
Implement and report against scheduled sensitive data discovery. Stay current on IT security trends and news (Trusted InfoSec tools and techniques i.e. O365 Security Centre, Mimecast, Qualys, AV, SIEM's, Qualys and Nessus