processes for a world-class sales force, by optimising call schedules and the CRM system.
To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are and Fridge items. • Duties: Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy report any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs
processes for a world-class sales force, by optimising call schedules and the CRM system. Attend sales meeting data is consistently updated including rep call adherence, call frequency and strike rate information is Planning of sales route call schedule from Monday to Friday. Ensure the calling schedules are maintained on a daily basis: Check limits exception report. Call reports. Weekly sales report submitted to the GM reports in terms of the Revenue and GP: Rep call reports. Call schedule adherence. Strike rate. Quotes.
To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are and Fridge items. • Duties: Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy report any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs
working in our stylish kiosks situated in shopping centers across South Africa. You must be flexible and ready
products in emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology
Unigraphics, Dassault Composer and Siemens Team Center Understanding of time study and production line
relationships by organizing daily work schedule to call on existing and potential customersMinimum
set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in
in all service categories
operating systems, email, and more Adherence to call logging processes and meeting SLAs Password resets work and clients Company Cell phone for company calls Option for further studies
license Will be required to be on standby for weekend call outs.