Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in
Reference: NWA003112-PCa-2 Calling all experienced Senior C# Developers looking to join a renowned International send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
delivery standards.
Call reporting reporting
experience
Exposure to user experience design and human-centered analysis is advantageous. Knowledge and Skills:
prosperous economic landscape, with their values centered around integrity, guiding everything they do.
project requirements while maintaining a user-centered approach. Project Management: Basic project management
Miro