proactive member communication and contact to enhance service, access to information and advice for clients and touchpoints and moments of truth to deliver exceptional service and brand values. • Identify the gaps or shortfalls Collect, track and analyse member feedback, track service levels and performance data and liaise with internal the websites, self-service apps, consultants and call centre • Identify emerging member needs and trends and formulate new member offerings in line with emerging needs and trends • Keep informed of industry trends
our creative MAM approach Remain abreast of all emerging technologies and design trends within the market Working to tight deadlines. keeping abreast of emerging technologies in new media, particularly design
customer satisfaction, providing excellent customer service, and overseeing store operations. Retail loss prevention Qualifications Customer Satisfaction and Customer Service skills Excellent communication skills Store management Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues prevention customer services Provides management advice to staff on problems/store emergencies Verifies and retail operations including Sales and Customer Service Merchandising and promotional techniques inventory
customer satisfaction, providing excellent customer service, and overseeing store operations. Retail loss prevention Qualifications Customer Satisfaction and Customer Service skills Excellent communication skills Store management Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues prevention customer services Provides management advice to staff on problems/store emergencies Verifies and retail operations including Sales and Customer Service Merchandising and promotional techniques inventory
and familiarizations trips Handling the 24hour emergency phone The post Destination Specialist Windhoek
to ensure timely and cost-effective maintenance services Manage the facility's security systems and protocols maintenance or safety issues Develop and implement emergency response plans and procedures Monitor and manage
to ensure timely and cost-effective maintenance services Manage the facility's security systems and protocols maintenance or safety issues Develop and implement emergency response plans and procedures Monitor and manage
continuation of service Monitoring website uptime and other core metrics to flag any emerging or current issues
citizens and permanent residents
/ regionally if required Handling the 24-hour emergency phone. The post Hybrid Destination and MICE Specialist