a Restaurant Support Manager, you will play a vital role in providing guidance, support, and resources standards as per the SOP guidelines. Provides opening support for new restaurant openings and revamps. Provide actions for all deviations in the restaurant audit. Support franchisees in improving profitability and efficiencies their location and owner (if applicable). Required user forms are completed prior to the creation of access REPORTING Maintains accurate and up-to-date restaurant support feedback reports, turnover and GP records of all
& Accessory (P&A) business operational support to the OEM dealership network in order to optimize Parts and Accessory daily business operational support to dealer network and parts w/sale customers. Parts Follow up with the factory or factory supply support personnel on orders, part no. creation, pricing Dealer support for campaigns/promotions to improve sales. General adhoc parts warehouse support functions
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware in a timely fashion. The engineer provides desktop support, such as password or account related queries email accurately into the Remedy System Manage end to end all calls logged and providing updates to keep logged request or incident. Provide first line support for VIP's facing challenges and try and resolve
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint document Basic understanding development/enhancements) Support Operations in the GROUP Plants as a part of the operations support team. Preparation cut over strategy for MM and EWM objects Preparing User manuals and conducting training to business process process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration
responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based clients and any providing specialist, high-level technical advice, and support for installing, testing, tuning, optimising, diagnosing logged support incidents and calls. • Provide standby support (after-hours emergency support in alignment timely support contractual SLAs and meet SLOs without breaches. • Own and improve engineering support processes monthly reports. • Attend the weekly Customer support meeting. • Attend customer meetings as needed to