mote user support to users across 125 stores (South Africa and Namibia)
technical support and ensuring end-user satisfaction? We're looking for a dedicated Desktop Support Support Technician to join our team. In this role, you'll be responsible for providing desk-side remote support to end-users, resolving service requests, and ensuring the smooth operation of desktop systems of staff computers and printers and general user support.
minimum of 10 years experience in an IT desktop and technical support role.
Key Responsibilities:
for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across stores (South Africa and Namibia) General support of end user computing for hardware, networking, printing distribution to users. Achieve expected SLA and quality requirements and KPIs to support client contract deliver remote or telephonic support. Effective time and call management to support contractual objectives Requirements: 5 - 7 years IT Experience in remote End User Support. Must be experienced in Microsoft environment
Reference: CPT005176-TN-1 End User Support R200 000 - R300 000 Providing end-user support within an IT infrastructure
Month Contract Established Company requires a Desktop Support Consultant to join their team on a contract contract basis Provide First & Second Line support to users Escalate calls Provide feedback on calls logged 10 or 11, Microsoft 364, VPN tools & Remote Support Basic Understanding of SCCM Salary Market Related
developing and retaining the best people. We support the attainment of equal opportunity progress, and qualified candidate into the position of IT Desktop Support Technician Level: 1. This position is based at Electronic POSITION SUMMARY: Provides desktop support for the Practice ensuring all system users equipment is functional Carries out installations, do trouble shooting and support complex application specific software to ensure ensure continual system interface for all users Qualifications: Grade 12 or relevant NQF level 4 qualification
developing and retaining the best people. We support the attainment of equal opportunity progress, and qualified candidate into the position of IT Desktop Support Technician Level: 3. This position is based at Electronic POSITION SUMMARY: Provides desktop support for the Practice ensuring all system users equipment is functional post holder is expected to: • Provide in person support to Lancet Executives • Give priority to Department Carries out installations, do trouble shooting and support complex application specific software to ensure
IT Support Technician/East London
Position Summary:
Desktop Support configure & troubleshoot.
Provide remote support via phone & remote connection.
Escalate
Escalate unresolved or repeated tasks.
User training & assistance with boardroom connections.
Must
Urgently seeking a Support Technician with the below experience: