Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing needs. Address performance issues and implement corrective action plans when necessary. Identifying issues
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
technical aspects of the surveillance service Liaise with the Service / Technical Department with regards suppliers / providers with regards to equipment and services Installing, maintaining, repairing and updating
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed reports from technician to clients; Opening reports; Dealing with client from opening Job card till job completion; ensure invoices are done; dealing with warranties. Matric; 2 years' experience as a
Technician Intern . The ideal candidate will be enrolled in or recently graduated from a relevant IT Certificate Managing technical documentation. Requirements: Enrolled in or recently graduated from a relevant IT Certificate
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center (RDP, VNC, Fluid) MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations Workstations WSUS - Windows Server Update Services Software Deployment ABOUT US EXL is the indispensable industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
information given by application developers. Enrolling users and maintaining system security. Controlling
Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities.
We updated daily with meaningful comments and that correct call update templates are used and completed fully calls
Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities.
We updated daily with meaningful comments and that correct call update templates are used and completed fully calls