EMPLOYMENT AVAILABLE Title: Fitment Centre Manager (Glass & Auto Fitment Centres) Area: Ladysmith Industry: Industry: Glass & Auto Fitment Centres Ref No.: TRG 2080 Salary: Market related TGP R450 000 – R650 000 PA for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards customer service through timeous communication, one call resolution and effective scheduling. Enforce and
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OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
management system) and provide guidance and advice to centre, relevant parties, and service providers involved • Provides input on municipal services expenses and recoveries during the centre budget preparations systems at the managed centres are operational and reports faulty equipment to centre management and a service analysis of municipal accounts which includes electricity, water, sewerage, gas, refuse and municipal Rates application as unsuccessful For any enquiries, please call 012 346 1950 R650 000 pa
management system) and provide guidance and advice to centre, relevant parties, and service providers involved • Provides input on municipal services expenses and recoveries during the centre budget preparations systems at the managed centres are operational and reports faulty equipment to centre management and a service analysis of municipal accounts which includes electricity, water, sewerage, gas, refuse and municipal Rates application as unsuccessful For any enquiries, please call 012 346 1950 R650 000 pa
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
input data into relevant systems, and keep municipalities' data up to date. Requirements:
meetings are reported to management through minutes or call reports The Legal Manager is well informed of all and interpretation of contracts Knowledge of municipal bylaws and policies and procedures Knowledge of
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration