motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
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our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered resources; good time management • Coaching Skills with an even temperament and the ability to give constructive months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
training will be done within our Client Contact Centre for all successful candidates. The successful candidate
individuals progress and skills. This would mean that even though a successful candidate may have applied for
probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing
progress and skills gained within the Client Contact Centre.