maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
Technical Competencies & Experience:
Minimum Requirements:
potential customers with an enticing overview of the services dormakaba provides. Effective communication skills customers. Previous sales experience or customer service CRM experience. Basic understanding of physics
in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint Ensuring correct escalation process internally and externally. Achieve voice, email and quality Service Level
The Service Sales Consultant will be responsible for new business growth and development for our service service team by selling our service offering, installation and maintenance service contracts to new and existing potential customers with an enticing overview of the services dormakaba provides. Effective communication skills customers. Previous sales experience or customer service CRM experience. Basic understanding of physics
environment, while ensuring provision of excellent site services and utilities. Maintain strong relationships with Asset Reliability Management of site-wide enabling services e.g. Scaffolding and cranes etc. Legal Compliance: Manage contractors for applicable outsourced services Develop and maintain equipment criticality database Manufacturing environment. 3 – 5 Years' Management of site service experience e.g. Cranes, Scaffolding etc. 3 – 5 Initiative Building relationships Excellent Customer Service Functional / Technical Competency Facilitation
- Matric
- Experience in customer service, sales support, sales admin or related
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Job & Company Description: