update on the progress of the query
175 years – Integrity, Professionalism, Customer-first, Advice led. Provide appropriate financial advice
175 years – Integrity, Professionalism, Customer-first, Advice led. Provide appropriate financial advice
needs to be done for the day.
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and
and present relevant information to customers to aid in their decision-making process. 5. Collaborate
and present relevant information to customers to aid in their decision-making process. 5. Collaborate