Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.
Knowledge, Skills and
manage the maintenance of all core infrastructures nationally
Senior Business Analyst: Banking: 1 year FTC
IIBA Endorsed Certification: Refinement, prioritization, Weighted Shortest Job First (WSJF), and increment planning and drive DevOps Qualifications:
NQF Level • Advanced Diplomas/National 1st Degrees Preferred Qualification • IT qualification
processes Maintain service desk records Provide first time resolution Knowledge of computer programs and related issues Competent in call centre management tools Matric National Diploma: Information Technology
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests requests and close looping Serve as the first point of contact for customers seeking technical assistance maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests requests and close looping Serve as the first point of contact for customers seeking technical assistance maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests requests and close looping Serve as the first point of contact for customers seeking technical assistance maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
duties. Minimum Requirements Grade 12 IT Degree or National Diploma Essential Intermediate computer literacy Excel, PowerPoint, and Outlook OpenText Archive Centre Certification Job Related Requirements Minimum Minimum of 10 years' experience in OpenText Archive Centre. Added Advantages for the role. Knowledge of Documentum advantage. Main purpose of the role OpenText Archive Centre application is used by many applications. The role
team