the day to day operation of one of the Customer Experience teams • Act as a mentor and resource for the Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting churn Cost to Acquire, Cost to Serve and the likes). Requirements and Desired Skills • Bachelor’s Degree preferred customer account management experience • Proven experience executing customer experience and retention campaigns campaigns • Proven experience with the management of teams, including personal and professional growth of
Senior Customer Experience Analyst to join our client. In this role you will be required to travel as you structure to business requests, translating requirements into an analytical project approach, and lead practices. Required: Degree in Marketing, Business, Statistics, Analytics, or equivalent work experience 5 to to 7 years’ data analytics experience drawing customer experience (CX) insights, preferably supporting
friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently Tourism/hospitality. Experience: Min 5 years’ experience at a Senior level in Reservations. Experience in handling Southern & East Africa. Personal and work travel experience in Southern and East Africa. Problem solver and
Qualifications and requirements:
Looking for a Client Experience (CX) Designer to join our client’s team. Required: Testing methodologies
Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer
Requirements:
Requirements:
MECHANICAL FITTER with OVERHEAD CRANE experience
* Knowledge in:
* Prepared to work overtime, if and when required
implementation. Project management and multinational experience.
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX and procedures. Continuously review training requirements and facilitate further training identified for