data usage, work processes and service issues. Investigate problem areas and propose solutions. Follow the
measures are in place Assistance in annual external audit process relating to system and process changes and
Update all ITSM calls timeously with a complete audit trail of actions and events, follows up on escalated
operating procedures. Conduct regular security audits and assessments to identify vulnerabilities and
and enhancements and collation of test packs for audit sign off. Core Functions include Administration
and enhancements and collation of test packs for audit sign off. Core Functions include Administration