The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M. growth and success of CUM Books Greenstone Shopping Centre. Apply now and be part of a team with a purpose
Minimum Requirements:
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
What you will be doing:
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and alloca
Saturdays Key Performance Areas: Manage inbound calls and provide professional advice Follow up on leads
beneficial.Skills
Job advertisement: Managers – Key West Shopping Centre and Clearwater Mall Are you a dynamic and passionate team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over a purpose The post Managers – Key West Shopping Centre and Clearwater Mall appeared first on freerecruit
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Saturdays Key Performance Areas: Manage inbound calls and provide professional advice Follow up on leads