escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.
verbal feedback as required. Respond to emergency calls when directed by the Employer or office staff. Perform duties as and when required. Oversee and manage Data Centre activities from a facilities infrastructure perspective
Logistics Trainee Managers in their Distribution Centre in Brackenfell. We are looking for candidates who
Logistics Trainee Managers in their Distribution Centre in Brackenfell. We are looking for candidates who
position is essential. Financial Shared Services Centre experience an advantage. R 25 - 35 K excellent
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
(e.g., Arabic, French, Portuguese, Swahili) is advantageous. Key skills: This role calls for several specific
(e.g., Arabic, French, Portuguese, Swahili) is advantageous. Key skills: This role calls for several specific
of experience in a telesales role Make 100 – 120 calls per day Maintain professional telephone etiquette industry beneficial Duties and Responsibilities: Calling our clients/incoming leads on Pipedrive Following Following up on client queries Make 100 – 120 calls per day Book consultations for Property Consultants and