design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
software Team leadership IT Architecture and Governance Project management IT systems engineering, application support, and user management IT governance and security Data governance and security IT availability, resilience production environment such as Cloud and/or Data Centres Procurement and IT asset management KNOWLEDGE:
sparkle Join Our Team of Call Centre Sales Agents We're not just about making calls; we're about making a (Grade 12) qualification. At least 2 years in a call centre environment, ideally selling insurance. RE certification
sparkle Join Our Team of Call Centre Sales Agents We're not just about making calls; we're about making a (Grade 12) qualification. At least 2 years in a call centre environment, ideally selling insurance. RE certification
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will