applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
You will be responsible for prospecting, cold calling, and building relationships with potential clients close sales. BASIC JOB DESCRIPTION Prospect and cold call potential clients cross sell financial products relevant laws, regulations, and internal policies governing the sale of financial products. Participate in
systems and equipment within facilities / shopping centres essential. Person will be responsible for overseeing systems and equipment within facilities / shopping centres, conducting regular inspections to identify issues systems and equipment within facilities / shopping centres essential. Salary package negotiable (depending
duties will be to deliver defined Distribution Centre (DC) Supply Chain operations cost effectively and Transport, Trunking, Cross-Docking and Equipment centre • Implement the agreed continuous improvement activities Logistics policies, procedures and corporate governance principles • Conduct benchmarking and implement
duties will be to deliver defined Distribution Centre (DC) Supply Chain operations cost effectively and Transport, Trunking, Cross-Docking and Equipment centre • Implement the agreed continuous improvement activities Logistics policies, procedures and corporate governance principles • Conduct benchmarking and implement
reservations consultant are responsible for all calls, reservations and quotations for all properties be determined by the requirements of the Support Centre and will include late shifts to 21H00 and weekends
reservations consultant are responsible for all calls, reservations and quotations for all properties be determined by the requirements of the Support Centre and will include late shifts to 21H00 and weekends
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous