design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
qualification.
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will