GAMING/GAMBLING SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English will report directly to the Team Leader and Customer Service Manager. Key Duties and Responsibilities: clients to forge trust, loyalty, and superior service to enhance the clients gaming experience. Work environment including night shifts. Knowledge of customer service principles and practices. Numeric, oral, and pressure. Desired Skills Customer Service Agent Customer Service Principles Customer-oriented Promoting Outbound
present company products Demonstrate products to customers Assist management in identifying viable marketing
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
from a Freight Forwarding Company is seeking a Customs Broker to join their team
This will be to
Requirements:
Needs to have experience working with customer in terms of Technical/Systems support
Answer
candidate who will be able to develop into a Client Services Account Manager to handle their own portfolios
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
emails within our Service Level Agreement of 24 hours
Liaising with customers telephonically and
invoices for consignment orders received by the customer and the Sales Consultant
Replace medical
Africa and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices via emails within our Service Level Agreement of 24 hours Liaising with customers telephonically and via invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment