individual with a professional disposition, Call Centre experience and a good knowledge of Human Resource Minimum of 1 years' experience working in a Call Centre environment Minimum of 2 years HR administrative
externally with our Clients. Monitor and manage contact centre demand across all campaigns on a daily basis. Balancing review intraday performance, Understand and report on call drivers, working closely with the operational team thinker 3-6 months experience working within a Call Centre of a large operation (ideally in an analyst type
Platforms (Product) | Durban/CT/Joburg based | Hybrid Ignite innovation and redefine what's possible in technology
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
responsibilities Experience working in an inbound Call Centre environment. Insurance Claims experience. Proficient Receive and respond to incoming internal and external calls professionally and efficiently. Upload documentation
responsibilities Experience working in an inbound Call Centre environment. Insurance Claims experience. Proficient Receive and respond to incoming internal and external calls professionally and efficiently. Upload documentation
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
needs are Achieve Call Centre productivity targets Contribute to achieve Call Centre team targets SLA SLA Abandon rate Quality of calls Price Quantity Correct account Build trust and confidence with Customer Complete and submit a comprehensive weekly Customer Call Cycle Planner Attend sales and product knowledge and tooling) Internal Sales,Outbound & inbound call center We want someone who will be a great fit for
needs are Achieve Call Centre productivity targets Contribute to achieve Call Centre team targets SLA SLA Abandon rate Quality of calls Price Quantity Correct account Build trust and confidence with Customer Complete and submit a comprehensive weekly Customer Call Cycle Planner Attend sales and product knowledge and tooling) Internal Sales,Outbound & inbound call center We want someone who will be a great fit for
damages/customer abuse Communicate with Managers, Call Centre, and Customer Send reports. Housekeeping, clean-up