Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
-
practices.
Xcede CALLING ALL CLOUD DATA ENGINEERS An exceptional company, within the media industry, is looking
equipment when necessary.
assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Maintenance issues appropriately. Update and close service desk calls efficiently. Perform software upgrades and installations
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
Hyper-Converged & Storage Infrastructure, Data Centre Networking & Security, and related fields.
team
of devices and interfaces
experience Exposure to user experience design, human centred analysis and design will be an advantage Knowledge