is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town eviewing tickets and requirements on Autotask Service Desk
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ROLE PURPOSE The Field Services Engineer L2 (is the first point of contact for VodacomNexio users and Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information the customer's request in a timely fashion. The engineer provides desktop support, such as password or (3G), monitoring and tracking of all systems. The engineer will also play a key role in escalating unresolved unresolved customer problems, to a Level 3 engineer if it cannot be resolved. ROLE REQUIREMENT The logging
Sales Engineer who has experience in selling high value test and measurement support services into the essential. Ability to effectively sell products or services and negotiate, analytical & problem – solving Continually increase the profitable business through a Service Centre. Understand and interpret customer needs needs and translate them into profitable services. Provide information on the competitive landscape. Understand Understand the company's current products and services and know the company's installed base of products
sales experience NDip Mechanical/Electrical Engineering will be advantage Must be willing to travel Experiences
Reference: NES018141-Phind-1 As a Services Sales Engineer, you will be responsible for developing and promote the value of the clients' calibration services to a diverse customer base. You will also play strategies to increase profitable business through our Service Centre. Understand and interpret customer needs needs, translating them into profitable service offerings. Provide insights on the competitive landscape growth. Collaborate with Account Managers and Service Centre Manager to foster excellent working relationships
contains a training element as we engage with dealer technicians to provide on-the-job training and guidance through the TAC. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation. Summarize flow information through to the relevant PVT engineering teams. Lead Technical Audits, Skill Inventory Inventory analysis and PDI audits. On-the-job training to technicians for TSB, FSA, SSM, SST usage and diagnostic to, Ford technician training, Skill Mix, Technician competence, Special Service Tools and equipment requirements
contains a training element as we engage with dealer technicians to provide on-the-job training and guidance through the TAC. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation. Summarize flow information through to the relevant PVT engineering teams. Lead Technical Audits, Skill Inventory Inventory analysis and PDI audits. On-the-job training to technicians for TSB, FSA, SSM, SST usage and diagnostic to, Ford technician training, Skill Mix, Technician competence, Special Service Tools and equipment requirements
industry. We are looking for a seasoned Field Service Engineer with some Sales Experience in the Manufacturing repair activities to equipment. Mentor and train Apprentice Engineer with routine maintenance, fault finding Qualification in Electronic Engineering / Mechatronics/Electrical Formal Sales Training would be advantageous advantageous. 2-4 years servicing Packaging Machines 1-2 years Client Experience in the FMCG Industry Skills & Attributes: Solid understanding of electronic engineering principles and concepts. Interpersonal Skills
industry. We are looking for a seasoned Field Service Engineer with some Sales Experience in the Manufacturing repair activities to equipment. Mentor and train Apprentice Engineer with routine maintenance, fault finding Qualification in Electronic Engineering / Mechatronics Formal Sales Training would be advantageous. Skills Attributes: Solid understanding of electronic engineering principles and concepts. Interpersonal Skills