Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center
chemical hygiene sector is seeking an On-Site Service Technician to become a part of their team. If you you hold a diploma in electrical engineering and possess experience in installing and maintaining laundry We look forward to reviewing your application. Service, Technician
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints of jobcards where repair services rendered is not covered by existing service contract with client Issuing system Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer repair field technician
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed reports from technician to clients; Opening reports; Dealing with client from opening Job card till job completion; ensure invoices are done; dealing with warranties. Matric; 2 years' experience as a
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation