NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
experience Exposure to user experience design, human centered analysis and design will be an advantage Knowledge experience Exposure to user experience design, human centered analysis and design will be an advantage Knowledge
experience Exposure to user experience design, human centered analysis and design will be an advantage Knowledge experience Exposure to user experience design, human centered analysis and design will be an advantage Knowledge
issues
Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
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practices.
customization (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable
By the end of 2024, we plan to expand our team centered around your expertise and leadership. This expansion
into unified communications platforms and contact center solutions.
Employee Self Service, Sewing floor staff computer center - Kiosks, Paxar Label printing with Averydenison