applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous).
Qualifications
requirements: Minimum 3-4 years' experience in inbound travel, crafting personalized itineraries for FIT
requirements: Minimum 3-4 years' experience in inbound travel, crafting personalized itineraries for FIT
experience in the Hospitality industry and STO inbound sales essential
acquisition levels and profitability Respond to inbound opportunities, requests for proposals, and tenders
acquisition levels and profitability