to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Management/Campaign Launches, Upskills, Refreshers Take Calls for minimum 4 hours each month Attend TTT with client Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
advice
up a minimum of 5 active lead referral agents
up a minimum of 5 active lead referral agents
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
- Sign up a minimum of 5 active lead referral agents - Complete weekly reports that reflect leads, quotes term insurance either as a broker agent or tied agent - Call center agents not preferred unless they have
offer professional advice • Sign up lead referral agents. • Complete weekly reports that reflect leads, term insurance either as a broker agent or tied agent • Call center agents not preferred unless they have
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining