reaching out to potential customers over the phone, introducing our products or services, and persuading them focus will be on building relationships with customers, understanding their needs, and effectively communicating Outbound Sales Calls: Initiate and manage outbound sales calls to prospective customers. Effectively articulate articulate product or service features and benefits to generate interest and close sales. Lead Generation: Identify and qualify potential leads through cold calling and other lead generation techniques. Maintain
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
operations in bulk exports, imports Monitoring inbound and outbound cargo operations in terms of vessels Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure and
operations in bulk exports, imports Monitoring inbound and outbound cargo operations in terms of vessels Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure and
field sales experience required Minimum 1 year Call center experience, outbound experience strongly preferred Previous collection, banking, financial services, or mortgage experience a plus Must be high-energy quickly develop rapport with customers over the phone Excellent customer service, written and verbal communication pressure and manage high volume of calls Ability to counter customer objections Must be independent, self-motivated Role responsibilities: Manage a high volume of calls with existing or potential homeowners who have shown
field sales experience required Minimum 1 year Call center experience, outbound experience strongly preferred Previous collection, banking, financial services, or mortgage experience a plus Must be high-energy quickly develop rapport with customers over the phone Excellent customer service, written and verbal communication pressure and manage high volume of calls Ability to counter customer objections Must be independent, self-motivated Role responsibilities: Manage a high volume of calls with existing or potential homeowners who have shown
relationships with customers of the company Ensure customer satisfactory levels are achieved Calling on existing existing clients in their allocated area Identify and call on new clients in their allocated area Follow up outstanding orders Provide forecasts on sales by customer by product Establish new accounts by organizing potential customers Update call cycle regularly so as to ensure all customers in area are called on monthly monthly Stock management (sales and returns) Customer training Product knowledge All administration is to
relationships with customers of the company Ensure customer satisfactory levels are achieved Calling on existing existing clients in their allocated area Identify and call on new clients in their allocated area Follow up outstanding orders Provide forecasts on sales by customer by product Establish new accounts by organizing potential customers Update call cycle regularly so as to ensure all customers in area are called on monthly monthly Stock management (sales and returns) Customer training Product knowledge All administration is to
prospective customers through a relationship-based approach. Call customers as per the agreed calling schedule schedule. Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store prospective customers and for information. Create and manage a customer value plan for existing customers highlighting products and services. Supply management with oral and written reports on the customers needs, problems activities and potential for new products and services. General sales administration. Participate in