field sales experience required Minimum 1 year Call center experience, outbound experience strongly preferred Previous collection, banking, financial services, or mortgage experience a plus Must be high-energy quickly develop rapport with customers over the phone Excellent customer service, written and verbal communication pressure and manage high volume of calls Ability to counter customer objections Must be independent, self-motivated Role responsibilities: Manage a high volume of calls with existing or potential homeowners who have shown
all times
Provide supportive services to all allocated customers in assigned geographical areas
Promote and sell company products to all allocated customers as per defined strategies within assigned geographical
strong professional relationships with all the customers in the assigned geographical area
Attend
strategy - ensuring strategic customers and products are included
Pre-call planning should be completed
prior to each call and must include call objectives, feedback required from previous call, etc.
Report
relationships with customers of the company Ensure customer satisfactory levels are achieved Calling on existing existing clients in their allocated area Identify and call on new clients in their allocated area Follow up outstanding orders Provide forecasts on sales by customer by product Establish new accounts by organizing potential customers Update call cycle regularly so as to ensure all customers in area are called on monthly monthly Stock management (sales and returns) Customer training Product knowledge All administration is to
relationships with customers of the company Ensure customer satisfactory levels are achieved Calling on existing existing clients in their allocated area Identify and call on new clients in their allocated area Follow up outstanding orders Provide forecasts on sales by customer by product Establish new accounts by organizing potential customers Update call cycle regularly so as to ensure all customers in area are called on monthly monthly Stock management (sales and returns) Customer training Product knowledge All administration is to
prospective customers through a relationship-based approach. Call customers as per the agreed calling schedule schedule. Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store prospective customers and for information. Create and manage a customer value plan for existing customers highlighting products and services. Supply management with oral and written reports on the customers needs, problems activities and potential for new products and services. General sales administration. Participate in
prospective customers through a relationship-based approach. Call customers as per the agreed calling schedule schedule. Making phone calls to existing and prospective customers to achieve the targets. Manage the in-store prospective customers and for information. Create and manage a customer value plan for existing customers highlighting products and services. Supply management with oral and written reports on the customers needs, problems activities and potential for new products and services. General sales administration. Participate in
Company, its agents, and its customers.
knowledge of the medical equipment, product range and services provided by the company
HAS BEEN PROVIDING ON-SITE AND REMOTE SUPPORT SERVICES NATIONALLY FOR THE PAST 20 YEARS.
fields (IT, software, VoIP, copier etc.).
Customer-focused.
Self-driven.
A good record out to customer leads through cold calling.
Present, promote and sell IT networking services.
Establish
Establish, develop and maintain positive business and customer relationships.
Perform cost-benefit and existing/potential customers to meet their needs.
Expedite the resolution of customer problems and complaints
Company, its agents, and its customers. To ensure that current customers have the right products, the Proven track record of successfully managing customer relationships. Valid driver's license is mandatory pressurised environment. KEY PERFORMANCE AREAS: 1. Customer Relationships Achieve agreed upon sales targets positive business and customer relationships. Expedite the resolution of customer problems and complaints Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day. Grow