excelelnt communication and MS Word/IT skills to train and support approximately 200 users trainer required excelelnt communication and MS Word/IT skills to train and support approximately 200 users Excellent knowledge
technical level to ensure support continuity Training: Training of Level 1 support and other development
advisable)
· Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades concepts and system improvement changes. · Create training documents and resources for system users. · Where Documents and enforce SOP and best practices, keep training manuals and related documentation updated and
· Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades concepts and system improvement changes. · Create training documents and resources for system users. · Where Documents and enforce SOP and best practices, keep training manuals and related documentation updated and
of projects; Train users for UAT and obtain UAT sign-off on deliverables; Provide training manuals where necessary. Problem solving and decision making; Training and self-development. Requirements: Manual testing
who will also be required to maintain and give training on a point-of-sale and a stock control system
Responsibilities
Africa and SADC Countries.
opportunities for optimization. Provide ad hoc system and training to clients – Manage daily client queries, issues support emails and calls. Train new and existing clients on the Portal. Ensure training content is updated and and relevant. Maintain training records of each client. Evaluate training effectiveness and document
procedure definition. Employee skills development, Training, perfromance recognition and reward. Technical Champion training and development of the teams through the utilisation of available training opportunities to the development of new training solutions in collaboration with training specialists. Degree or Diploma