to ensure network reliability and performance Investigate and troubleshoot network incidents and outages
service providers and third parties Assist in investigating and resolving technical issues Collaborate with
service providers and third parties Assist in investigating and resolving technical issues Collaborate with
assistance to customers via phone and email Investigate and resolve complex technical issues Log faults
to ensure network reliability and performance Investigate and troubleshoot network incidents and outages
proactively identifying and address risks/issues, investigating incidents/problems whilst providing valuable
Security Auditing Risk management Incident Investigation Reporting and Administration Security tools
Security Auditing Risk management Incident Investigation Reporting and Administration Security tools
existing systems to the broader IT environment. Investigates and analyses business problems to understand
Cape Town and this is an office based position. Investigates and analyses business problems to understand