behalf of clients to service centre
plans, handling questions or complaints, and investigating and resolving discrepancies in payments or accounts by contacting customers referred by clerks, investigating circumstances of non-payment, negotiating and
improve the efficiency of business processes. Investigate and resolve application functionality-related
improve the efficiency of business processes. Investigate and resolve application functionality-related
Acceptance Testing (UAT) Capture the outcome of all investigations, assessments, repairs and UAT Adhere to quality physical stock count to the accounting system and investigate differences Play a key role in the annual stock
life cycle Document and manage system changes Investigate, fix, test and migrate system bug fixes through
Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same
Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same
an eye for what drives business performance, investigating and communication areas for improvement in efficiency
an eye for what drives business performance, investigating and communication areas for improvement in efficiency