Purpose: The ICT Support is responsible for providing technical assistance and support related to computer via the Service Desk. Performing administrative support duties, as required. Completing weekly reports
Position: IT Support Technician
Location: Pretoria
Reporting
We are looking for a skilled IT Support Technician who prides themselves in ensuring that friendly service, making sure all staff have the tech support and assistance they need. Coupled with their passion services are always available.
Innovators? We are looking to hire a dynamic Support Engineer who will play a critical role systems, providing timely and effective technical support to address customer needs and maintain customer
Your expertise:<
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Open Text support to [non-key role] users. Providing Open Text Application and Platform support to end users courses. Minimum of 3 years' Open Text application support experience
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
qualification
role in Learner Management Systems and system support
and training. Job Profile: Sales and operations support (Incubator program) Job commitments and requirements:
"Dynamic Administrative Specialist"? Join our clients fast paced environment which emphasizes the need for strong organizational skills and attention to detail.
What's in it for you?