and integrate new, efficient methods for technical support delivery.
- Plan and coordinate team
day-to-day operations of the second line technical support team.
- Ensure effective handling and
Managerial:
- Lead and motivate a team of technical support agents.
- Conduct performance evaluations
Roles and Responsibilities1 year of experience installing, configuring, and supporting customers home automation systems
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
Proficiency configuring, install
Roles and ResponsibilitiesComing into the job, they should have the following:
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
At least 1 year of industry experience installing, configuring, and suppo
Roles and ResponsibilitiesComing into the job, they should have the following:
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
At least 1 year of industry experience installing, configuring, and suppo
Are you ready to power up your career in the battery industry? Our client, a leading manufacturer, supplier, and wholesaler of battery technologies in Sub-Saharan Africa, is seeking a dynamic Technical Manager to join their team. If you're a seasoned professional with a strong background in w
Description
Our client is looking for a technical support specialist to ensure the smooth operation infrastructure
Overview: Our client is seeking a skilled Technical Support Specialist to join their team. The ideal candidate skills, and a customer-focused approach. As a Technical Support Specialist, you will play a key role in providing providing technical assistance and support to their customer onsite, resolving technical issues, and ensuring customer experience. Responsibilities: Provide technical support to customers via phone, email, chat, or in-person; emerging technologies, and best practices in technical support. Requirements: Qualification in Computer Science
a hard working I.T Technician to provide technical support to their clients and programme their devices devices on site. Provide technical support to their clients Programme tracking devices on site Provide training
10 years experience in an IT desktop and technical support role.
Key Responsibilities:
Engineer will be responsible for providing technical support to customers, resolving issues, and ensuring Engineering Minimum of 5 years experience in technical support or customer-facing roles Knowledge of electronic