Experience with VIP and End-user support Experience with ITIL processes (Incident, Change and Problem management)
in Oracle database administration or development ITIL process knowledge and work experience Experience
network, and integration issues Experience with ITIL processes (Incident, Change and Problem management)
GitLab, Terraform, Ansible)
knowledge of PostgreSQL in a cloud environment.
- ITIL process knowledge and relevant work experience.
GitHub Actions, Terraform)
- Understanding of ITIL operation processes
Advantageous
Information Systems or equivalent experience
ensure seamless operations. - Implement and maintain ITIL processes, including Incident, Problem, and Configuration
streamlining existing solutions
- Experience with ITIL Edition 4
- Experience in IT Service Management