Complaints management: Incidents investigated and reported Briefing and debriefing Scheduling of Disciplinary deduction forms are signed for (e.g. short monies) Report all IOD (Injury on Duty) to the HR department Manage blue bags have the following contents: Stickers Radio face Permit (SA Intercity) Insurance Diesel card/Park all must be returned S & T signed off (Happy Report) Coach clean, seats upright, armrests down Staff completed accurately (S&T / Overtime) on Happy Report Routine checks on “Summary” carried out every ½
Complaints management: Incidents investigated and reported Briefing and debriefing Scheduling of Disciplinary deduction forms are signed for (e.g. short monies) Report all IOD (Injury on Duty) to the HR department Manage blue bags have the following contents: Stickers Radio face Permit (SA Intercity) Insurance Diesel card/Park all must be returned S & T signed off (Happy Report) Coach clean, seats upright, armrests down Staff completed accurately (S&T / Overtime) on Happy Report Routine checks on “Summary” carried out every ½
the driver delivery manifest on the debriefing report and sent to all relevant individuals (rectifications (rectifications and claims to be debriefed and reported to Team Leader). Debriefing of returns (Full & Part) Part) as per the SOP and ensure that debriefing report is completed accurately and that failed delivery correctly on Freightware and noted on the debriefing report. Ensure that the customer failed deliveries and recorded on the debriefing report as well as in the POD rectification book. Report all debriefing discrepancies
the driver delivery manifest on the debriefing report and sent to all relevant individuals (rectifications (rectifications and claims to be debriefed and reported to Team Leader). Debriefing of returns (Full & Part) Part) as per the SOP and ensure that debriefing report is completed accurately and that failed delivery correctly on Freightware and noted on the debriefing report. Ensure that the customer failed deliveries and recorded on the debriefing report as well as in the POD rectification book. Report all debriefing discrepancies
the driver delivery manifest on the debriefing report and sent to all relevant individuals (rectifications (rectifications and claims to be debriefed and reported to Team Leader).
DESCRIPTION Warehouse Superintendent REPORTING TO Head of Supply DIRECT REPORTS 4 Role Purpose Safely and efficiently appropriately respond to spend against budget. • Manage and report expenditure according to financial procedure. • requisitions, receipts and issues are maintained and reports deviations. • Manages and implements re-order processes manages and reports on cycle counts to ensure that stocks levels are correct. • Analyses and reports on stock relevant reports including: • Obsolete stock report; • Damaged stock report; • Stocktake reports. • Ensuring
DESCRIPTION Warehouse Superintendent REPORTING TO Head of Supply DIRECT REPORTS 4 Role Purpose Safely and efficiently appropriately respond to spend against budget. • Manage and report expenditure according to financial procedure. • requisitions, receipts and issues are maintained and reports deviations. • Manages and implements re-order processes manages and reports on cycle counts to ensure that stocks levels are correct. • Analyses and reports on stock relevant reports including: • Obsolete stock report; • Damaged stock report; • Stocktake reports. • Ensuring
reason for them Analyse the adjustment report and stock take report to identify problem designs or suppliers workers – refer to KPA's To monitor targets and report to management COST EFFECTIVE (stock control) Ensure Ensure equipment is looked after REPORTS Compiling weekly and monthly reports for Additional Products/HAUS Products/HAUS Compiling variance report after each stock count for Additional Products/HAUS Stand in for Stock control control manager to compile and send month end reports if need be. HOUSEKEEPING Ensure that the warehouse
reason for them Analyse the adjustment report and stock take report to identify problem designs or suppliers workers – refer to KPA's To monitor targets and report to management COST EFFECTIVE (stock control) Ensure Ensure equipment is looked after REPORTS Compiling weekly and monthly reports for Additional Products/HAUS Products/HAUS Compiling variance report after each stock count for Additional Products/HAUS Stand in for Stock control control manager to compile and send month end reports if need be. HOUSEKEEPING Ensure that the warehouse
customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify · Review orders for completeness according to reporting procedures and forward incomplete orders for further delays if required. · Provide weekly and monthly reports as required for the smooth running of the business feedback and updates on aspects relating to sales reporting. · Monitor customer feedback via the various tools required. · Provide weekly & monthly overview reports with insights on customer order KPIs. · Attend