for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across Africa and Namibia) General support of end user computing for hardware, networking, printing, application expected SLA and quality requirements and KPIs to support client contract objectives. Excellent verbal communication deliver remote or telephonic support. Effective time and call management to support contractual objectives Requirements: 5 - 7 years IT Experience in remote End User Support. Must be experienced in Microsoft environment,
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist to support the customer base with any application based technical difficulties as well as network and experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic software related queries / problems in first line support environment. Manage customer databases, check for branches (data replication). Troubleshooting customer network and infrastructure related issues. Manage, prioritise
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration
plan, and optimize our client's 2,3,4,5G RAN network infrastructure, ensuring it performs at its peak the network's reliability, scalability, and efficiency. 1. Network Design: Work with the network architecture robust network solutions, aligning with business needs and industry standards. Develop network topology performance and capacity requirements. Ensure network designs follow industry best practices and security Analyze network traffic patterns and forecast future capacity requirements to ensure the network can efficiently
and outsourcing personnel. C) Provides technical support and troubleshooting for maintenance during the microwave equipment to the third line of technical support.(Management) C) Conducts preventive maintenance suggestions or solutions in accordance with microwave network problems.(Management) E)Have the experience about
Network Systems Administrator
Somerset-West, Cape Town
networks, cloud services (AWS), Network security and virtualisation (Docker
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Hospitality sector seeks a skilled IT Technician to join the team in Camps Bay
Technician to join our team. As a Technician, you'll play a crucial role in ensuring ive
advantage
enhance network solutions, focusing on High Availability Proxy configurations. Elevate network performance EnginX skills to optimise operations. Streamline network tasks with scripts, automating processes for efficiency efficiency. Ensure secure and efficient network traffic management through reverse proxy configurations troubleshoot and resolve network issues promptly. Uphold security standards across our network infrastructure. Provide mentorship to junior engineers, fostering growth and development. Stay current with industry