closely with web development and technical teams to assist with website improvements. • Customer User Journey
prepares/maintains documentation and provides user assistance to customers and performs related work as required
implement appropriate data visualisation formats. Assist with mapping and documentation of requirements
design, and implement new business solutions and assist with automation. Ensure the best possible performance
thought leadership to align to vendor strategy Assist in the framework of company annual budgets to align
include the following: Design and build solutions to assist business users, and improve customer experience
liaison between customers and engineering teams. Assist with recruiting, the hiring process, and growing
data is accurately captured and documentation Assisting team where there is a breakdown to ensure fibre
between customers and engineering teams.
business software. Provide user training and assistance on operational systems Required to perform any