Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
search of a highly skilled and motivated Commercial Support Specialist to join their team for a temporary 6-month contract for 06-months
The Commercial Support Specialist plays a pivotal role in the team, ensuring diploma/degree
is essential
looking for a IT SOFTWARE SUPPORT Consultant ( PRETORIA EAST ) DUTIES: SOFTWARE Support : different Departments required 2- 5 Years relevant experiences - Software Support IT Qualification will be a BONUS Excellent Communication
is looking for an IT Support Engineer (2 nd Line Support) tol manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with IT Support tickets and enquiries to Desktop/Printer/Network support (remote/onsite) Office 365 maintenance and support Deal with Escalations Escalations for IT 2 nd line issues including: Laptop support using Dato RMM Enrolling users into MFA Ensuring license for a product or service To Setup of new Office 365 users and new IT Hardware (remote set up) O365
enable you to:
materials industry is looking for a JD Edwards Support Analyst, with expertise in ERP systems, specifically Edwards. As a JD Edwards Support Analyst, you will ensure the maintenance and support of various ERP systems maintaining user documentation; providing help desk support and training users. This role will help you stay Accountancy. Minimum 5 years of experience as JD Edwards Support Analyst. Minimum 2 years of experience in project requirements for the above position join as a JD Edwards Support Analyst, click on the Apply button. If you don't
Job Summary
Support data collection, current state analysis, data creation, verification
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Responsibilities
Support all aspects of the project and execution of process
template/solution to meet Cape Town requirements.
Support to identify and update/implement key changes related
/>Exposure to and if required, technician lab support to manufacturing teams.
Coordination, execution
methodologies.
Demonstrated proficiency in Microsoft Office products (Word, Excel, PowerPoint) and Googles
seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you'll be responsible responsible for providing support and maintenance, fault-finding, and system maintenance, ensuring the networks. Key Responsibilities: Provide technical support and maintenance for systems and networks. Conduct reliability and security. Provide exceptional customer support, addressing queries and issues efficiently. Demonstrate Willingness to work in shifts, including 2 weeks in-office shifts and 2 weeks on standby throughout the month
detail-oriented IT Support Engineer with 3 years of experience in providing top-notch technical support to clients administering user accounts. Responding to users IT support requests within agreed SLA's/turnaround times. problem through to resolution. Providing technical support on-site or via remote-access systems as may be Experience: Proven work experience as a technical support engineer. Technical Skills: Operating Systems: Laptops, Printers, Servers. Software: Microsoft Office, Antivirus, Firewalls. Protocols: HTTP, FTP, SSH