on projects Proven track record in IT Vendor Management Advanced MS Office Skills and Microsoft Active analytical ability Ability to plan, organize and manage multiple priorities working under pressure to meet procedures, application software and system management tools Management of systems and network environment Leverage appropriate resource management Patch management of all servers and end user devices Management of Helpdesk service interruptions and establish preventive measures Manage ICT assets and stock Monthly
responsible for the comprehensive oversight and management of risk-related queries within the business, Diploma / Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or Ability to analyze processes and data Strong self-management skills Strong leadership abilities Confidentiality conflict handling skills Duties: Work closely with Management and support functions to understand and highlight create fraud monitoring processes to proactively manage fraud mitigate exposure. Ensure that Fraud cases
responsible for the comprehensive oversight and management of risk-related queries within the business, Diploma / Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or Ability to analyze processes and data Strong self-management skills Strong leadership abilities Confidentiality conflict handling skills Duties: Work closely with Management and support functions to understand and highlight create fraud monitoring processes to proactively manage fraud mitigate exposure. Ensure that Fraud cases
from Service Coordinators and regional Operations manager.
variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers Take for relevant campaigns Coordinate with Gradbay Manager to help transition agent from Training to Gradbay own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one Suggest improvements to Training Manager, Content Designer and Gradbay Managers towards Continuous Improvement Improvement Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations
variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers Take for relevant campaigns Coordinate with Gradbay Manager to help transition agent from Training to Gradbay own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one Suggest improvements to Training Manager, Content Designer and Gradbay Managers towards Continuous Improvement Improvement Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations
existing implementations. Work closely with IT, management, operations and key stakeholders across the Group where required. Work extensively on the Transport Management System & BI applications, involved in setup maintenance and daily operational use. This will include managing development, testing and all elements of user structures. Own projects from inception to delivery. Manage business expectations and maintain communication business to make better operational and management decisions. Manage and update tasks on the work platforms
implementations.
Business Analytics: Responsible for developing and managing a data warehouse for the business, including all platforms and analytical models vital for tracking and managing the business Working closely with cross functional rationalized, documented, implemented and supported Managing small, medium and large sized projects, ensuring maintained during the project lifecycle Driving change management across the business in order to support various understanding of project management methodology and related concepts – project management qualifications are
designs using selected services and products. Management of full software development cycle Strong stakeholder Reporting on process progress and change management. Project management Academic Qualifications and Certifications: Foundation Certified Required Experience: Leading and managing software development teams. Comprehensive understanding methodologies including agile. Strong change management skills Customer focused software design principles thinking principles. Project and operational risk management Budget planning, forecasting and control. Strategic