Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn
Technology (NQF level 5)
Python and a web framework such as Django or Ruby on Rails in a production environment. Knowledge of front-end
knowledge of South African payments landscape, payment rails, Card, EFT, Real Time Payments and PayShap. Proven
knowledge of South African payments landscape, payment rails, Card, EFT, Real Time Payments and PayShap. Proven
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
Management Team, Merchants Department, Impacted Call Centre Agents.
Biometrics access control system, internet fiber metro ethernet lines, back up internet WIFI links and
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates