exhibit good customer service and after-sales service. Call on customers or potential customers within the Area to the customer's order, as well as providing pricing for all goods supplied Exhibit a positive, friendly
sales planning system including weekly and monthly call cycles that result in optimum utilization of time representation, merchandising, promotions and pricing Maintain and service existing clients Source and satisfaction and after sales care. Submit regular call sheets to sales manager. Willing to travel and sleep
sales planning system including weekly and monthly call cycles that result in optimum utilization of time representation, merchandising, promotions and pricing Maintain and service existing clients Source and satisfaction and after sales care. Submit regular call sheets to sales manager. Willing to travel and sleep
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler Verifications coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler Verifications coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused determined by management Adherence to the company price list and discount structures as determined by management relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually