diagnose complex technical issues, support our service teams, and ensure the highest standards of vehicle and repair. Travel to various dealerships and service centers to provide specialized technical assistance technical procedures and standards to enhance service quality. Collaborate with the engineering and product Manage technical documentation, ensuring that all service centers have access to up-to-date and accurate recurring issues that require attention. Engage with customers to provide expert advice and reassurance on technical
a leading manufacturing company specializing in custom-designed, heavy industrial machinery primarily production facility in Olifantsfontein and a diverse customer base both locally and internationally, we offer Application Engineer. This role is pivotal in servicing existing clients and engaging with potential new detailed requirement specifications, and crafting customer proposals and quotations. Your technical expertise management to enhance customer service and develop new business opportunities. Customer and site visits to
aptitude with the ability to perform repairs and servicing of machinery are important for this role
programmable devices. Participate in internal and customer design reviews. Assist in compilation of the Operational Facilitate customer factory acceptance testing. Offer technical support to the Services department.
programmable devices.
Participate in internal and customer design reviews.
Assist in compilation of
/>Facilitate customer factory acceptance testing.
Offer technical support to the Services department
engineering services to aid management in bidding on or determining the price of projects or Services. Collect manufacture or construct a product, or provide a service. Salary : Market Related Data allowance Vehicle Liaison with customers, partners & suppliers (Understand Requirements of customers/partners Suppliers)
Sales Staff in the tender process, assist the Services Workshop Manager in defining the scope of work will contribute to optimized manufacturing and servicing processes, ensuring quality and adherence to international manufacturing/service costs and sub-contracting. Assess manufacturing ability to meet customer requirements relevant technical information is obtained from customers. Assist Project Engineers/Administrators in tender
Sales Staff in the tender process, assist the Services Workshop Manager in defining the scope of work will contribute to optimized manufacturing and servicing processes, ensuring quality and adherence to international manufacturing/service costs and sub-contracting.
suppliers.
understanding of customer needs and monitor their preferences Resolve escalated customer issues and customer complaints complaints regarding sales and service Understand and implement compliance documentation. Execute new technical technical product support Resolve and respond to customer issues and inquiries Train, guide and mentor junior/fellow