The main purpose is to optimize customer experience, collaborate with internal partners, stay updated multiple projects effectively. Customer Experience : Cultivate strong customer relationships and establish internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Bakery Product/Equipment meet customer demands. Market Awareness : Develop strategic plans to identify potential customers and Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
strategies to promote microinsurance products and services. You will be responsible for managing budgets metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication Project management or a related field. ▪ Financial services (particularly insurance) industry experience ▪
strategies to promote microinsurance products and services. You will be responsible for managing budgets metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication Project management or a related field. ▪ Financial services (particularly insurance) industry experience ▪
based in Rosebank Johannesburg, requires the services of a Marketing Manager to develop and execute resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
based in Rosebank Johannesburg, requires the services of a Marketing Manager to develop and execute resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
Responsible for ensuring that the products meet the customer needs, preferences, and expectations, as well analyzing customer feedback, and optimizing product pricing and promotions. Ensure customer satisfaction satisfaction by analyzing customer journeys and surveying customers Assist Ecommerce team with analysis and improvement improvement of customer processes and inventory improvement through generating product reports for decision limited to: Collaborate on developing e-commerce customer experience and operational plan to support business
or digital strategist. As an integrated agency servicing established retail brands, candidates are able advocacy – promote brand values, products and services while maintaining a consistent brand voice and improvement. Social listening – monitor and report on customer feedback, sentiments and conversations to inform strategies, identify opportunities and address customer concerns. Collaborations and partnerships – identify platforms. Experience in community engagement, customer support, or public relations is a plus. Ability