and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintain service and quality standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
test is not essential it is an added advantage; Call out to Port/vessel or clients premises to repair
test is not essential it is an added advantage; Call out to Port/vessel or clients premises to repair
Reference: NPr000847-SDU-1 Calling all Newly Qualified CA(SA)s Duties: Preparing audit files Reconciliations
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
literate (Intermediate to Advanced) CRM Management, Call Planning and Sales Reporting. Resilient, resourceful customers as part of the sales process Conduct cold calling at new/potential customers along with a focused relating to lost sales and back orders Submit monthly call planners by the last week of the month for the month update of CRM with visit information and telephone calls Shall provide a plan for their sales area annually customers as part of the sales process Conduct cold calling at new/potential customers along with a focused
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
debtors account is fully understood prior to the call being made. To ensure that the communication with
debtors account is fully understood prior to the call being made. To ensure that the communication with